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Trading Standards Buy With Confidence

Buy With Confidence is run through the cooperation of a number of Trading Standards Services. Consider that Trading Standards has the right expertise and motivation to offer a scheme which offers genuine benefits to consumers and businesses. Accordingly, the Buy With Confidence scheme is administered by local authority Trading Standards Services directly, and is not outsourced.

 

In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme’s code of conduct, which requires them to follow the letter and spirit of the law. Criminal records basic disclosure may also be required in some circumstances.

 

Only if all the scheme requirements are met, will a business be granted membership, and their conduct will continue to be monitored thereafter. We cannot promise that Buy With Confidence members’ work will be perfect every time, but you can expect any problems to be dealt with fairly by the business, and you can turn to Trading Standards for advice in the event of an unresolved issue.

 

All prospective members are thoroughly vetted by Trading Standards staff before being invited to join the scheme. The performance of members of the scheme is continuously monitored via the Citizen’s Advice Consumer Service and through customer feedback submitted directly to us. In the unlikely event that concerns are raised about a member we take appropriate action and if necessary will remove them from the scheme.

PJB Building customer reviews and comment are submitted by our customers to trading standards buy with confidence scheme.

 

Oct-2017 - PJB Building have just built a 40 m2 two storey extension to the front of our house, roughly doubling the size of two bedrooms, kitchen and dining room. From initial discussions about possibilities and options, negotiations on the contract, through to the build itself, Pete and Jon have done an outstanding job. The quality of their workmanship is excellent and they fully involved us in the design and build, adopting an accommodating and â

can-do approach throughout with a great problem-solving approach, inevitably on such a large project issues arose, but all were solved in a professional and innovative way, just what we wanted. They have constantly been professional, whilst at the same time adopting a very affable approach, even in the face of adversary, the weather! It is a tribute that a large number of people walking/driving past the building have commented very favourably on both the workmanship and final result. We have been very happy throughout and can thoroughly recommend PJB to anyone wanting building or maintenance work done. Thank you PJB!

 

July-2017 - The fact that everyone in the street has been asking for these guys number since completion speaks volumes. From providing us with our initial estimate, to completing the works carried out on our property, PJB Building and Property Maintenance have done an exceptional job.

 

They demolished the existing prefabricated garage from its current position, undertook a small-moderate landscape project and constructed a single storey dwelling. It is obvious to us that all the internal and external materials that were used throughout the works were of high quality, and the initial estimate that we were given was not altered at all (apart from the small-moderate landscape project they did for us which we only asked for a few weeks before they started...they were very patient with us and eager to make us customers very satisfied with the service they provided!) The internal finishes such as the skirting and painting, were also performed to a high standard.

 

The contract they provided us was clear and concise. This is the first time we have had any building work done on such a large scale, and the way they communicated with us (face to face, via email and phone calls), was excellent. They kept us constantly up to date with their progress and sometimes finished slightly later than planned on certain days, to ensure they stuck to the timeframe they gave us..they are very dedicated and hardworking!

 

We would recommend PJB Building and Maintenance to anyone looking for value for money and at the same time, those wanting to receive a five star service!

 

Jul-2017 - The fact that everyone in the street has been asking for these guys number since completion speaks volumes. From providing us with our initial estimate, to completing the works carried out on our property, PJB Building and Property Maintenance have done an exceptional job.

 

They demolished the existing prefabricated garage from its current position, undertook a small-moderate landscape project and constructed a single storey dwelling. It is obvious to us that all the internal and external materials that were used throughout the works were of high quality, and the initial estimate that we were given was not altered at all (apart from the small-moderate landscape project they did for us which we only asked for a few weeks before they started...they were very patient with us and eager to make us customers very satisfied with the service they provided!)

 

The internal finishes such as the skirting and painting, were also performed to a high standard. The contract they provided us was clear and concise. This is the first time we have had any building work done on such a large scale, and the way they communicated with us (face to face, via email and phone calls), was excellent.

 

They kept us constantly up to date with their progress and sometimes finished slightly later than planned on certain days, to ensure they stuck to the timeframe they gave us..they are very dedicated and hardworking!

 

We would recommend PJB Building and Maintenance to anyone looking for value for money and at the same time, those wanting to receive a five star service!

 

Jul-2017 - Had insulation put under tiles on house wall. They also built us a garage in 2016. Excellent service. Job well done. Nice trustworthy people to have on site.

 

Jun-2017 - I can't recommend these lovely chaps enough. They have used my driveway to complete an extension next door. They're a great team, working hard but always with a smile. Their work has been to an excellent standard. Polite and friendly.

 

May-2017 - Large patio completed to time and budget. We were kept up to date through out the project. Excellent quality of materials and workmanship. I would certainly recommend these guys to friends and family.

 

Apr-2017 - From initial contact Peter and John have been superb and entirely professional on all levels. The standard of workmanship is excellent and they have been accommodating with all our requirements and worked tirelessly completing the project on time and in budget. We would have no hesitation in recommending their services to anyone.

 

Mar-2017 - The level of service was excellent , from the minute details to the overall work. The kitchen which they did brought it from a sad looking kitchen to a modern light and super kitchen. New units , flooring , lighting and plumbing all done with great care.

 

Feb-2017 - Most excellent work, could not be happier. The work is done to a great standard and the take a lot of pride in getting things right. I would always trust them to do the best job they can and would always use them again.

 

Jan-2017 - Excellent work, carried out to a very high standard. Reliable, friendly pair (Pete and John) who were punctual and conscientious throughout their time at my property. Have no hesitation in recommending PJB Building to all.

 

Dec-2016 - Excellent job from start to finish. They were very willing to make changes to plan as needed. Trustworthy pleasant people to have on site. Highly recommended.

 

Nov-2016 - Very professional and very helpful always explained what was going to happen good communication very polite and friendly did exactly what they said they were going to do and more cannot fault john and peter would use them again for any other work that is needed highly recommend

 

Oct-2016 - A fantastic transformation for my kitchen

 

Oct-2016 - Very friendly & great customer communication

 

Sep-2016 - Excellent

 

Aug-2016 - Very professional and excellent standard of work

 

Aug-2016 - Very helpful and friendly. good standard of works. would recommend!

 

Aug-2016 - They were great, tidy, efficient and friendly. good job

 

Aug-2016 - I calls them at short notice for a small job that I needed doing, even though they usually do bigger projects. I would defiantly use them again

 

Jul-2016 - Excellent work really happy with the results. Pete and John were friendly and professional. Would defiantly recommend them!

 

Jun-2016 - Friendly and very easy to have around. Very practical and hard working. Recommended for more work. Good advice given.

 

May-2016 - I phoned PJB Buildings to receive a quote for an end of build snags list of works. Pete came round and discussed all the various works and costs. I was very pleased with his knowledge and professionalism. I agreed for the works to be done.  All works were completed to high standard in a reasonable amount time for a very fair price. It's difficult to find honest, quality builders, so I cannot recommend this company enough.

 

If you need any building works large or small, I would use this company. I will be contacting them for any future services. Cant thank them enough. Very friendly and professional. They did a great job.

 

Apr-2016 - PJB came highly recommended by a family member who has had work completed, i was very impressed with the work they had completed too. PJB completed my work with no fuss and to a very high standard, so i will be recommending them in the future. Thanks for all the help guys.

 

Mar-2016 - PJB Building have completed a number of small jobs for us over the past year, so we decided to ask them to complete a whole house renovation of our family home. I have been recommending them to everyone as they completed the job on time, under budget and with the minimum of fuss. We can not recommend them highly enough. Having building work can be very daunting but Peter took the time to guild us through every aspect - GREAT JOB WELL DONE - they will also be coming back to render our home and build a car port later this year - thank you Peter.

 

Jan-2016 - 100% satisfied

 

Dec-2015 - Brilliant team who did a great job of decorating our hallway. Friendly and helpful. Put in extra effort to ensure the result was professional

 

The below reviews are from our customers when we worked for East End Development Trust.

 

Nov-2015 - Very friendly guys. Work carried out to a high standard in good time. Definitely will use them again.

 

Sep-2015 - Outstanding workmanship. Conscientious to safety for children. Honest, reliable & excellent communication throughout. Would highly recommend.

 

Aug-2015 - Very good work and friendly people.

 

Dec 2014 - Once again arrived on time, diligent, polite and the work was to their usual high standard. I recommend wholeheartedly

 

Dec-2014 - An excellent service from a team who went one step more than was expected. Would recommend to all who need reliable and trustworthy tradesmen.

 

Dec-2014 - Clean and tidy workers who thought through the whole problems. Super job.

 

Dec-2014 - Very quick and good service of plastering the ceiling.

 

Dec-2014 - Unfailingly helpful. Did what they said they would , when they said they would do it. On time and on price. I am a big fan.

 

Dec-2014 - Very friendly service. Quick to accommodate our needs. No trying to talk us in to things we didn't want like another firm we had called.

 

Dec-2014 - It was good to use a company focused on the task in hand whilst knowing that I was ultimately supporting the work community.

 

Oct-2014 - The team were professional, polite and helpful. Excellent workers whose standard of workmanship was high. They went over and above expectations. Reliable, trustworthy and hardworking.

 

Oct-2014 - The Trust decorated our lounge for us. They were quick, clean good workmen (all with a sense of humour). We were exceptionally pleased with the finished result.

 

Oct-2014 - The above named firm has recently carried out some work at our property. They found that we had rising damp in our lounge. So they carried out the necessary treatments and then decorated the room for us.

The result was excellent. The walls were papered and painted to a very high standard. I would recommend them to anyone needing work carried out. The price charged was reasonable, the quality of the work good, the three men worked efficiently and were polite, friendly and had a sense of humour.

 

Oct-2014 - Very happy with service, lovely team of men. Would recommend and will use again in the future if needed.

 

Oct-2014 - Professional from start to finish. The job was finished to a high standard. Staff were polite and informative at every stage of the process. Would highly recommend them.